MyChart

There are several different methods to sign up for MyChart: 

• You may receive a text message or email with an activation code when you come in for a visit. 
• You are able to use self-signup online to create a MyChart account by matching your information against what is on file in your medical record or with third-party identity verification.
• Clinic staff might sign you up directly while you're at the front desk or in the exam room. 
• You might receive a MyChart activation code on your After Visit Summary or on a billing statement. 

All patients aged 12 years and above are eligible to activate and maintain a MyChart account.

No, MyChart is a free service for all patients.

You need access to a computer or mobile device connected to the internet and an up-to-date browser (such as Edge, Chrome, Firefox, or Safari). You can also use the MyChart mobile app on a mobile device.

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account must be accessed using that password. On mobile, the account may also be accessed using Face ID or fingerprint login. You can also log in using a passkey, which securely verifies your identity using your device's built-in features, such as Face ID, fingerprint, or a PIN — without needing to enter a password or code each time. 

Two-step verification is built in to help keep your account secure. When you log in to MyChart, you'll enter a code that's sent to you by email, text message, or an authenticator app, in addition to using your username and password. This quick extra step helps make sure it's really you signing in and keeps your health information safe even if someone else knows your password. For more information, check out this helpful video on two-step verification. 

You might receive email or text notifications that contain links to MyChart. These notifications allow you to log in to MyChart securely using a link that expires after a short time. Keeping your MyChart account secure means keeping your phone number and email account secure. If you think that your phone number or email account may be compromised, you can change the phone number or email account on file on the Personal Information page in MyChart. 

If you've been seen at another healthcare organization, you might be able to view information from that medical record right in MyChart. You might have heard of this feature referred to as Happy Together. This includes information from other organizations, such as:  

• Allergies  
• Care team  
• Health issues  
• Medications  
• Messages  
• Test results  
• Visits  

To view this information, you are able to link your accounts after August 30, 2026.

Most medical records will be transferred to MyChart. Patients will still be able to access your historical data via legacy portals. Patients that have these portals will receive additional information.

Yes, you can conveniently access your medical records in MyChart’s Sharing Hub. There, you can view, download, or share your medical records with another provider, family member, close friend or caretaker.

Your MyChart information comes directly from your electronic medical record at your provider's office. Ask your provider to correct any inaccurate information during your next clinic visit. Your health information is reviewed and updated in your electronic medical record after each visit.

You can choose to receive updates by email or text. To manage, adjust your notification settings in your MyChart account. These messages will never include personal health information.

Yes, you can. MyChart proxy access allows you to access the medical records of your family members and others you care for, with their permission. You must be at least 18 years old to have proxy access to another person's medical record.  

You might also want to grant a family member or friend access to your medical records when you need assistance managing your appointments and other medical needs. To give someone access to your medical record, grant access via a proxy invite through the Friends and Family Access page in MyChart.

No, due to the sensitive nature of medical information, each person must have their own MyChart account.

If you do not have a MyChart account of your own, you will need first to create your own account even if you are not a patient with Adventist Health. Then you can log in and set up a proxy account for your child or family member. Please speak with someone at your provider’s office via phone or during an appointment to get an activation code to begin this simple process.  

• Children 12 and younger: Parents/guardians need a MyChart account of their own, then they can add the child to their account and connect to their records. Only parents or legal guardians may request access to their child’s account. You can get proxy access online, or by visiting, or calling their provider’s office.  In California, parents will receive information about the change in proxy settings on the within 30 days of the minor’s 12th birthday. 
• Children 13 and older: In Washington, Children 13 and older must have their own MyChart account.  Parents will receive information about the change in proxy settings on the within 30 days of the minor’s 13th birthday. 
• Under age 15: Only parents or legal guardians may request access to the accounts of children under the age of 15. You can get proxy access online or by visiting or calling their provider’s office.  
• Age 15 and older: For children 15 and older, the child must fill out and submit a release of information form to grant their parent/guardian access.  In Oregon and Hawaii, parents will receive information about the change in proxy settings within 30 days of the minor’s birthday. 
• Age 18: On your child’s 18th birthday, their MyChart automatically becomes an adult account. They will have to follow instructions for adult proxy access in order to restore your access to their MyChart, and a release of information will need to be filled out.  
• Adults: For you to gain parent or caregiver proxy access to another person’s medical information, the patient must fill out and submit a release of information form to grant your access.

Once you have proxy access, you can view those additional health records from your own MyChart account. Just click the tab on the top right of your account to switch between accounts.